Benefits:

• Volunteer Days PTO
• Celebration Day Leave
• Reimbursement for licensing
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Wellness resources

Are you the kind of person who loves helping others, thrives in a fast-paced team environment, and can brighten someones day with your energy and charm? If so, we need you! As a Director of 1st Impressions with Danielle Humphreys State Farm, youll be the superhero our customers never knew they needed. Youll tackle customer inquiries like a pro, keep policies updated and organized, and help our community members navigate the world of insurance with easeand maybe even a smile!

Were on the hunt for someone whos not just great with people but also has an eye for detail and a knack for multitasking. If youre customer-focused, empathetic, and ready to bring your A-game, we want to meet you! Bonus points if youre a "people person" who enjoys a good laugh, because we like to have fun while crushing goals.

Oh, and did we mention? Were big believers in growthwhether its moving up within our office or exploring opportunities with State Farm corporate. The skys the limit here, as long as you bring your hustle and heart.

RESPONSIBILITIES

• Be the friendly voice on the other end of the phone (or text) answering customer inquiries and sharing policy info like a boss.
• Help customers make updates to their policiesbecause life happens, and were here to help them roll with it.
• Process insurance claims and follow up like the rockstar you are.
• Keep accurate records of customer interactions, because organization is key (and because nobody wants to play guess the policy).

QUALIFICATIONS

• Youre a people-person with amazing communication and interpersonal skills.
• Youve got an eye for detail and can juggle tasks like a circus performer (minus the tightrope).
• Previous customer service experience is great, but if youve got the right attitude, were happy to train you!

COMPANY CULTURE
At Danielle Humphreys State Farm, we believe work should be rewarding and fun. Think less "office grind" and more "team hangout with purpose." Were all about good vibes, collaboration, and celebrating winsbig or small.

Heres what you can look forward to:

• Jean Day Fridays! Because who doesnt love feeling comfy at work?
• Fun office-earned trips! Yep, we work hard, but we also know how to play hard.
• Performance-based incentives! The kind of rewards that make you say, Did I just win at adulting?
• A team that cheers each other on, cracks jokes, and helps you find your grooveeven if its your first day.

Were looking for someone who lights up the room, works well with others, and is ready to take customer service to the next level. Whether youve been around the block or youre just starting out, were here to support you with training, mentorship, and plenty of opportunities to growwhether its within our office or through State Farm corporate.

So, if youre ready to join a team where work feels less like work and more like a family, send us your application! We cant wait to meet you (and possibly share a laugh or two).