Customer Service Representative - State Farm Agent Team Member

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As a Customer Service Representative - State Farm Agent Team Member with Jim Tom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Supporting the team with marketing efforts and community outreach
Develop prospective clients
Participating in ongoing training to develop your sales and service skills
What you possess:
Previous experience in a similar role preferred
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Strong work ethics
Insurance Licenses (Property & Casualty and Life & Health)  must possess or acquire asap
Why Join Us?
Growth Potential: This isn’t just a job; it’s a career path!
Mentorship: Work directly with the team and an established State Farm agent, who is dedicated to your professional development.
Fun Environment: We believe that a happy team is a successful team! Expect an overall positive atmosphere where you can thrive.
Competitive Compensation: Enjoy a competitive comp, plus incentive bonuses as you grow your skills and sales.
We also provide: Paid time off, Profit sharing plan,  Training & development
What We’re Looking For:
Energetic and Enthusiastic: A positive attitude goes a long way!
Customer-Focused: You love helping people and building relationships.
Willingness to Learn: You’re excited about gaining new skills and knowledge.
Team Player: Collaboration is key in our office!
Strong work ethics
Qualifications:
Ability to multitask and stay organized
Previous sales or customer service experience is a plus but not required
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Current or recent insurance customer service/sales experience preferred.
High school diploma (required); college degree (preferred)
Insurance Licenses (Property & Casualty and Life & Health)  must possess or acquire asap
Apply
Location:
Chicago

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