Benefits:

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Customer Service Representative – Licensed with State Farm Experience

Are you a licensed insurance professional with State Farm service experience looking for a fresh opportunity to grow within a high-performing agency? If you take pride in delivering exceptional customer service while recognizing cross-sell opportunities, The Haviland Agency wants to hear from you.

We’re seeking a Customer Service Representative who can hit the ground running—bringing both technical knowledge of State Farm systems and a passion for building meaningful client relationships. You’ll be instrumental in supporting our customers while helping to grow and retain our book through in-policy product recommendations.

Why Join The Haviland Agency?

Use What You Know – Put your State Farm service experience and system proficiency

Blend Service & Sales – Earn performance-based incentives for retention and in-book product recommendations.

Supportive Culture – Work with a collaborative, experienced team that values your contributions and career goals.

Minimal Ramp-Up – Jump right into meaningful client interactions thanks to your familiarity with State Farm processes.

Competitive Compensation – Base pay with additional incentives tied to retention and growth.

Your Responsibilities Will Include:

Managing client requests including billing, policy changes, and claims support.

Conducting proactive policy reviews to identify coverage gaps and present solutions.

Recommending appropriate products that align with client needs and life changes.

Building strong relationships that increase retention and customer satisfaction.

Contributing to agency growth by generating referrals and supporting team initiatives.

Who You Are:

Currently Licensed in Property & Casualty (Life & Health a plus).

Minimum 1 year of State Farm agency experience (or equivalent platform proficiency).

Confident using State Farm systems to service policies accurately and efficiently.

Service-driven with a consultative, sales-minded approach to client care.

Organized, detail-oriented, and proactive in communication and follow-up.

Ready to Take the Next Step in Your State Farm Career?

If you’re ready to bring your service experience and licensing expertise to a growing agency that appreciates and rewards your efforts, apply today ! Join The Haviland Agency , where service meets opportunity and your next career chapter begins.