Benefits:

• Bonus based on performance
• Training & development

About the Role:
We are seeking a motivated and customer-focused Part-Time Customer Service Representative to join our State Farm insurance agency. Our agency prides itself on delivering personalized service in a supportive and team-oriented environment. This role serves as the frontline contact for customers, providing professional and efficient service. The successful candidate will be required to obtain a Georgia Property & Casualty insurance license, with training and support provided.

Key Responsibilities:

• Respond to inbound calls, assist walk-in clients, and manage customer communications professionally
• Update and maintain insurance policies, including vehicle, drivers, and coverage changes
• Process payments and provide proof of insurance to clients
• Transfer calls to the appropriate claims or sales team members as needed
• Conduct policy reviews with existing customers to ensure coverage meets their needs
• Assist with applications and send appointment reminders
• Maintain accurate records of customer interactions
• Supporting various administrative tasks

Qualifications:

• Must obtain GA Property & Casualty insurance license
• Strong communication and interpersonal skills
• Detail-oriented with good organizational skills
• Ability to multitask and work efficiently
• Customer service experience preferred
• Basic computer proficiency

Growth Opportunity:
This part-time position offers the possibility of additional hours or advancement based on performance

Equal Opportunity Employer:
We are an equal opportunity employer and welcome applicants from all backgrounds

How to Apply:
Please apply here or send your resume to brison@brisonmann.com