Customer Service Representative (Remote)

New Today

Description
Connecting people and work is our passion, and we are currently seeking a detail-oriented, motivated, internet-savvy Customer Service Representative to join our team! The CSR will work as a member of a team and interact daily with the internal and external customers by providing world famous customer service and direction as needed. CSR's will report directly to the CSM. Perks & Benefits
Casual Dress Code Climate Controlled Environment Modern, high tech Environment Other on the spot perks Paid Training Medical / Dental Insurance Paid Sick Leave Advancement Opportunities Employment Type & Shifts
Full Time Part Time Long Term All Shifts Flex Scheduling Job Responsibilities
Provide ongoing customer service and support to field office teams. Review, correct, and verify data via various web portals and spreadsheets. Update all of your work using an online database system. Answer incoming calls from customers to answer inquiries and questions, handle concerns, troubleshoot problems and provide information. Remain Available to take incoming calls using Interaction Client at all times while at your workstation. Make outbound calls in a call center environment. Create and respond to emails and chats in a proper and professional manner. Maintain confidentiality when handling sensitive associate information. Train others on taking calls. Ability to stay focused in a fast paced environment Remain Goal Oriented with have excellent time management skills Exceptional attention to detail Affinity towards computers, software, systems and technology Intermediate skills and experience with the Microsoft Office Suite of products Ability to understand web-based systems Ability to work well in a team environment. Ability to type 25 WPM Exceptional Customer Service and people skills Professionalism when working in a corporate environment Spanish speaking a plus Associate Requirements
HS Diploma or GED Background Check Must be at least 18 years old
Apply
Location:
Chicago
Job Type:
PartTime

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