Customer Service Representative / Police Department / Records #8890

9 Days Old

Job Opportunity

The City of Cape Coral is seeking candidates for a position with a salary range of $39,748.80 to $62,212.80 annually. This full-time regular position is located in City of Cape Coral, FL within the Police Department.

About Us: The City of Cape Coral is the seventh largest city in Florida, with over 1,500 full-time employees. It offers various career path opportunities and a robust training and development program.

Perks and Benefits:

  • Free city-paid employee health coverage, additional for spouse or family
  • City Employee Health & Wellness Center for healthcare services
  • 5 weeks Paid Time Off (sick & vacation)
  • 11 paid holidays
  • Pension plan
  • City-paid life and long-term disability insurance
  • Optional Vision and Dental Plans
  • Tuition reimbursement
  • Gym membership reimbursement
  • And much more!

Qualifications: Education and Experience:

  • High School diploma/GED.
  • Two (2) years of experience in an office environment.

Key Responsibilities:

  • Performs diversified office support, clerical and administrative functions requiring specialized customer and departmental knowledge.
  • Provides public assistance via telephone, internet, e-mail, in person, or by mail. Directs people to appropriate entities for assistance. Completes forms and applications. Explains policies and procedures. Research information and provides follow-up as applicable.
  • Verifies accuracy and completeness of all data and information received. Researches and provides verification on information requests.
  • Processes data and information received into a variety of formats specific to department or government agency requirements including database updates, reports, complaint cards, cash summaries, purchase orders, billing statements, forms, digital media, scanned images and applications.
  • Processes and issues various types of documents including public records requests, permits, certificates, and licenses as required. Prepares and distributes various division records, reports, notices, and other relevant materials.
  • Performs other related duties as assigned.

To apply for this position, please click on the "Apply" button located in the top right corner of the job description window.

Location:
Cape Coral
Job Type:
FullTime

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