Customer Service Representative, Medical Device - 252122
New Yesterday
This newly created Customer Service role will join a growing European medical device company that is expanding operations in the US.
Responsibilities
Provide customer service to clients (hospitals, doctors, etc.) by intaking and coordinating orders.
Accounts receivable activities including generating and issuing invoices, follow up on payments, etc.
Provide scheduling assistance for booking the surgery to ensure product will be available and be delivered to the surgery location.
Coordinate with logistics and product managers/sales team to ensure product availability for the client timeline.
Qualifications
2-4 yrs customer service experience, ideally with experience supporting B2B clients/customers
At least some experience related to accounts receivable / customer invoicing
Associates or Bachelors Degree
Strong MS Office, spreadsheets, computer skills
Attention to detail
Familiarity with ERP system is a Plus.
Logistics background is helpful.
Position is fully Onsite 5 days/week.
- Location:
- Ashburn
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