Customer Service Representative

Location: King of Prussia, PA (100% Onsite)

Pay: $22$23/hr

Type: Full-Time, Onsite | Open to Entry-Level

Overview:

We are seeking a friendly, reliable, and motivated Customer Service Representative to join our team in Voorhees, NJ. This is a fully onsite roleperfect for someone who enjoys being on the phone, communicating with customers, and providing excellent service. Entry-level candidates are welcome.

Responsibilities:

• Answer incoming calls and assist customers in a professional and courteous manner
• Provide information, resolve issues, and document interactions
• Maintain accurate records and update customer files as needed
• Support internal teams by relaying customer feedback or urgent escalations
• Uphold high service standards and contribute to a positive team environment

Qualifications:

• Strong communication skills and comfortable handling phone-based customer interactions
• Positive attitude, willingness to learn, and strong work ethic
• High attention to detail and ability to multitask
• Previous customer service experience is a plus but not required

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Military connected talent encouraged to apply