Join our team as a Customer Service Representative in Retail, a crucial role that contributes significantly to the success of our retail stores. In this position, you will engage with both wholesale and retail customers, identifying their needs, answering inquiries about Sherwin-Williams products, and recommending the best solutions. Your primary goal is to ensure maximum customer satisfaction by addressing any concerns promptly while staying informed about our product features. Located at: 4441 45th Street South - Fargo, ND 58104, this part-time role requires you to achieve excellent customer service standards while consistently meeting store sales goals. This position involves direct interaction with customers and access to cash and other valuable items, which may require supervision. Therefore, a review of criminal history is necessary as part of our commitment to maintaining customer and employee safety and upholding our company's reputation. At Sherwin-Williams, we take pride in our mission to inspire and improve the world through our innovative products. We believe that our employees are the cornerstone of our success, and we are dedicated to providing: Rewards and Benefits: A range of benefits that support your health and well-being. Career Development: Opportunities to learn, develop, and grow professionally. Inclusive Environment: Be a part of a team committed to connecting with our community. Ready to Apply? Step 1: Submit your application through our Careers page. Step 2: If selected, complete a digital video interview at your convenience within seven days. Step 3: Engage in an in-store interview with our team. We offer a wide array of benefits. For a general overview of benefits available to employees, please visit our benefits page. Compensation will depend on various factors, including skills and experience. We welcome qualified applicants with arrest or conviction records to apply in accordance with applicable laws. Sherwin-Williams is an Equal Employment Opportunity employer, welcoming all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other protected characteristics. Core Responsibilities: Provide excellent sales service to ensure high levels of customer satisfaction. Assist customers both in person and over the phone by identifying their needs. Build strong, trusting relationships with both wholesale and retail customers. Process sales transactions accurately according to policies and procedures. Achieve monthly, quarterly, and yearly sales goals. Maintain organized work order files and formulas. Select products from the sales floor or warehouse for customers. Tint and mix products as per customer specifications. Restock shelves and set up attractive displays. Ensure store equipment is clean and operational. Load and unload delivery trucks and assist with deliveries as needed. Keep assigned areas in stock and visually appealing. Stay knowledgeable about product offerings to discuss options with customers. Follow inventory control procedures diligently. Suggest ways to enhance sales processes and strategies. Minimum Requirements: Must be at least 18 years old. Authorized to work in the employment country without visa sponsorship. Valid, unrestricted Driver's License is required. Ability to lift and carry up to 50 lbs frequently, and up to 70 lbs occasionally. Availability to work all scheduled hours, including weekends and evenings. Preferred Qualifications: High School diploma or GED is preferred. At least one year of experience in a delivery, retail, or customer service role. Experience selling paint and related products is a plus. Familiarity with tinting and mixing equipment. Ability to communicate in more than one language, especially Spanish.