CUSTOMER SERVICE MANAGER - PHOENIX, AZ

New Yesterday

Job Title

Salary: $55,000 - $65,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

The Associate Care Center Manager will be the initial point of contact for our route drivers. This individual will be responsible for intaking and prioritizing driver requests, coordinating with staff members to implement solutions. This position will assist drivers with requests and tasks such as vehicle issues, truck inventories, and communication between staff members. Our care center will assist management staff with driver responsibility and accountability.

Essential Duties and Responsibilities:

Greet every driver that stops at the desk and foster relationships

Verify that drivers are completing and returning daily reports, and recording necessary information

Update drivers with status updates regarding their service tickets for routes and their trucks

Ensure drivers are completing inventories and returning totes and other items to their designated areas

Inform drivers of new installations, removals, and other important information

Ensure the trucks are clean and that the drivers have the necessary cleaning supplies on the truck

Qualifications:

Strong internal and external communication

Computer proficiency

Ability to thrive in a team-oriented environment

Conflict resolution skills

Highly organized with attention to detail

Associates at Canteen are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1450089

Location:
Phoenix

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