CUSTOMER SERVICE MANAGER - FREMONT, CA

2 Days Old

Canteen

Salary: $75,000 - $85,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

Key Responsibilities:

  • Develops an account level incremental sales plan with local Company management; track performance and increase profitability (Owners Business Plan).
  • Coordinates efforts to improve the customer retention and client experience at the point of sale.
  • Builds retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue.
  • Drives compliance to merchandising standards.
  • Assesses performance by location through audit reports (Quarterly District Evaluations).
  • Is customer facing + performs route supervision

Preferred Qualifications:

  • A Bachelor's degree is preferred.
  • Excellent communication skills required.
  • Must be able to travel to client sites locally.
  • Must be passionate about providing world class service to our clients and customers.
  • Coffee / refreshment industry experience preferred.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Location:
Fremont

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