Customer Service Field Technician

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Customer Service Field Technician
ISSUE DATE: 9-8-2025
CLOSING DATE: OUF
LOCATION: Deltona Water
Regular Full-Time Non Exempt
Anticipated Hiring Range: $19.33 - $24.86 - $30.38
For assistance with application issues, reach out to Workbright's customer service at (844) 458-0173.
DEFINITION :
Under [general/technical/administrative] direction, the [Job Title] performs [brief summary of core responsibilities and purpose of the role]. This position is responsible for [main function in compliance with City policies, State of Florida statutes, or applicable laws/regulations]. [Specify reporting relationship, e.g., "Technical and administrative direction is received from the [Manager/Director of Department]."]
ESSENTIAL FUNCTIONS (Not all-inclusive) :
Conducts construction, repair and maintenance of water or wastewater pipelines including locating mains.
Operates various hand and power tools and equipment to service or maintain city facilities, and grounds.
Reads meters; assists in resolving customer problems and complaints and in the collection of past due accounts; may install and change out meters and turn on and off service to customers.
Conducts lawn and grounds maintenance tasks; cleans and maintains buildings and related equipment such as changing air filters and caring for ornamental plants, trees and landscaping.
Additional Duties:
Performs related work as assigned.
MINIMUM QUALIFICATIONS :
EDUCATION:
Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in public works, utility operations or closely related field.
CERTIFICATION/LICENSE:
Requires a driver's license valid in the State of Florida.
Must possess and maintain the following: Department of Environmental Protection (DEP) Distribution Level III License, Waste Water Collection C license, and Backflow Repair & Tester Certification.
Position is subject to being "on call" and working after normal City work hours as well as on weekends and holidays.
WORK EXPERIENCE:
Requires two years' experience in utility field operations or closely related experience.
Use the resume tab to upload any and all required licenses, certificates, and degrees before the job posting closes.
BENEFITS :
Full City benefits include the Florida Retirement System, paid employee health/dental, accrued vacation, birthday day off, sick leave, and more.
Veteran Preference in appointment will be given to those eligible.
To be eligible for Veteran Preference, you must furnish a Department of Defense document, commonly known as form DD-214 (Member 4 Copy recommended) or military discharge papers or equivalent certification from the DVA, listing military status, dates of service and discharge type BEFORE CLOSING DATE OF THE JOB POSTING. Please redact the social security number and date of birth information from all documents submitted.
In addition, the disabled veteran shall also furnish a document from the Department of Defense, the DVA, or the Department certifying that the veteran has a service-connected disability.
If you require accommodation because of a disability to participate in the application/selection process, you must notify the Human Resources Department at 386-878-8750 at least 48 hours (excluding weekends and holidays) before the meeting or activity.
We are proud to be a Drug-free, Smoke-free, and Equal Opportunity Employer!
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Location:
Deltona, FL, United States
Job Type:
FullTime
Category:
Installation, Maintenance, And Repair Occupations

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