Cullman - Service Advisor - Full Time

Are you passionate about cars and love helping people? We're looking for a Service Advisor to be the key link between our customers and technicians! If you thrive in a fast-paced environment, have a knack for problem-solving, and deliver top-notch customer service, we want you on our team! What You'll Do: Serve as the main point-of-contact for customers needing automotive service Understand customer concerns and arrange appropriate repairs/services Communicate clearly with both customers and technicians, keeping everyone on the same page Set and manage expectations to ensure a smooth service experience Recommend necessary maintenance and repairs What We're Looking For: High school diploma or GED 1+ year of experience at a dealership or large facility Valid driver's license & clean driving record Strong technical knowledge & customer service skills Positive attitude, professional appearance, and great communication skills Ability to stay calm under pressure and work well in a fast-paced team environment Behaviors: Team Player: Works well as a member of a group Loyal: Shows firm and constant support to a cause Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations: Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Job Security: Inspired to perform well by the knowledge that your job is safe Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Financial: Inspired to perform well by monetary reimbursement Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Licenses & Certifications: Required: DRIVER'S LICENSE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.