Account Director Position

Location: Long Island City, Queens (4 days/week onsite required)

Role Overview: Position will lead and develop the Account Management department, initially overseeing one account and managing 2 team members. Ideally you have retail client experience.

Key Responsibilities

• Lead day-to-day client communications with strong presentation skills
• Identify and execute upsell/cross-sell opportunities
• Manage and mentor account team members, providing support and guidance
• Establish and track KPIs for team performance
• Collaborate with leadership on Account Management department growth
• Manage projects via Asana, coordinating with internal stakeholders
• Optimize client portfolios, scopes, and team allocations
• Drive new business through strategic pitch process
• Support sales team in developing creative pitch strategies

Requirements

7+ years agency experience (paid social focus preferred)

Experience in full 360 integrated creative work including:

• Digital
• Social
• TV
• OOH
• Media campaigns

Strong communication and presentation skills

Advanced organizational and portfolio management abilities

Passion for growing client businesses

Leadership skills with focus on team development

Proficiency in project management tools (Asana, Monday, etc.)

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits:

• Unlimited vacation policy
• Monthly phone stipend
• Comprehensive medical, dental, and vision insurance options
• Dog friendly office
• Hybrid work opportunity
• Bonus perk - Seamless allowance

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to: lauren.calabrese@jobalert.creativecircle.com

*Please do NOT change the email subject line in any way. You must keep the JobID: PK3-1851971 -- in the email subject line for your application to be considered.*

*Lauren Calabrese - Senior Recruiter*

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 05/07/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

Minimum Salary: 130,000 Maximum Salary: 150,000 Salary Unit: Yearly