Counter Server - The Cookie Bar
New Yesterday
Hiring Immediately: Counter Servers !
Benefits:
BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth
The Cookie Bar has Summer's sweetest treats. Step inside, a yummy and nostalgic spot that calls on your most memorable childhood cravings. The Cookie Bar features a selection of Summer House's famous oversized fresh baked cookies, as well as soft serve and cold brew.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Counter Servers are responsible for the preparation, presentation and service of menu items for guests, as well as collection of payment.
Essential Functions Prepare menu items according to prescribed recipes and/or special requests
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multi-task calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Ability to read a thermometer correctly and accurately
Maintain food quality standards
Maintain menu item counts and communicate with management when running low
Sell and accurately account for gift cards and/or merchandise
Responsible for taking orders, packaging and checking accuracy for all carryout and delivery
Responsible for the security and reconciliation of a cash drawer
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques to present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table
Comply with all safety and sanitation guidelines and procedures
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed
- Location:
- Chicago, IL, United States
- Category:
- Food Preparation And Serving Related Occupations