Overview

Under the direction of the Sous Chef, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, or prepared in the pantry.

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Responsibilities

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Prepares food that are to be grilled, fried, broiled, or prepared in the pantry; ensures that all plates served are aesthetically appealing and cooked to the specifications of the customer.
• Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.
• Keeps work station neat and clean.
• Assists coworkers to ensure efficient operation of the line.
• This position operates in a working environment that is subjected to varying levels of heat and noise.
• At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives, and choppers.
• Ability to use all equipment associated with the position, including but not limited to choppers, slicers, mixers, and grinders.
• Ability to review and comprehend recipes and other necessary documentation.
• Ability to determine if food items are cooked to proper specifications.
• Ability to efficiently and effectively move around work area.
• Ability to stock and retrieve all necessary food items and supplies.
• Ability to lift, carry, and push/pull up to 50 pounds so as to be able to move and stock all necessary supplies.
• Ability to communicate with customers and all levels of employees.
• Must be flexible to work varying shifts and time schedules as needed.
• Equipment and machines used, but not limited to, are standard kitchen machines such as slicers, choppers, mixers, grinders, etc.
• May perform other duties as assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Secondary school degree preferred and/or previous work experience in service for at least 2 years.

SKILLS

• Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
• Ability to read, comprehend, and write simple instructions, short correspondence and memos.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Fluency in English: additional languages preferred.

PHYSICAL DEMANDS

• Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to obtain impressions through the eyes.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

ADDITIONAL REQUIREMENTS

• Understanding of lifestyle hotels and premium dining products and services.
• Must meet legal requirements for any required licensing.
• Ability to work evenings, weekends, and holidays, as needed.