As a Contents Project Manager in the restoration industry, your primary responsibility is to oversee the restoration and remediation of contents, including personal belongings, furnishings, and valuables, within properties affected by disasters such as fire, water damage, or other emergencies. You will lead a team, manage projects, and ensure the successful restoration and return of content to clients while adhering to industry standards and best practices.

Job Responsibilities:

• Project Planning and Management: Develop project plans, schedules, and budgets for contents restoration projects. Coordinate project activities, including assessment, inventory, cleaning, restoration, and documentation.

Ensure that projects are completed on time and within budget.

• Team Leadership: Supervise and lead a team of contents restoration specialists, technicians, and administrative staff. Provide training, guidance, and support to team members. Monitor and manage team performance to achieve project objectives.
• Contents Assessment and Inventory: Conduct thorough assessments of contents to determine restoration requirements. Create detailed inventories of contents, documenting conditions and damage. Work with clients to identify salvageable and non-salvageable items.
• Restoration and Cleaning: Oversee the cleaning, deodorization, and restoration of contents per industry standards. Coordinate specialized treatments for delicate or high-value items. Ensure the safe handling and disposal of non-salvageable contents.
• Documentation and Reporting: Maintain accurate records of all project-related activities and expenses. Generate detailed reports for clients and insurers, documenting restoration progress and outcomes. Ensure compliance with regulatory requirements and industry standards.
• Quality Assurance: Implement quality control processes to guarantee the highest standard of restoration. Conduct inspections and quality checks throughout the project lifecycle.

Address any issues or concerns promptly and effectively.

• Client Communication: Establish and maintain open and clear communication with clients, insurance adjusters, and other stakeholders. Provide updates on project progress, timelines, and any additional services required. Address client concerns and ensure customer satisfaction.
• Safety and Compliance: Ensure all project activities adhere to safety regulations and industry standards. Keep up-to-date with relevant laws, regulations, and industry best practices.

Implement safety protocols for the protection of both personnel and contents.

Job Qualifications (Required Skills):

• Bachelor's degree in a related field (e.g., construction management, restoration management) or equivalent experience (not required).
• Proven experience in content restoration, project management, or a related role.
• Knowledge of content restoration techniques, equipment, and industry standards.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools.

Compensation and Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Job Type:

• Full-time
• In-person
• Monday to Friday