Job Summary Under the supervision of the Assistant Dean of Online Education and Resources or designee, the Computer Lab Aide supports the daily operations of the Information Commons. The aide assists students in the use of computers, PC peripheral devices, ensures proper functioning of hardware and software, and helps maintain a safe, organized, and supportive learning environment focused on technology integration.

Please Note: Essex County College does not provide visa sponsorship of any kind. Candidates must be authorized to work in the United States at the time of application and for the duration of employment.

Compensation :This position offers a competitive hourly rate of $18 – $22 per hour.

Join a collaborative, mission-driven college community dedicated to student success and academic excellence. Supervisory Role Assistant Dean of Online Education and Resources or designee. Duties & Responsibilities • Supervise students while they are using computers and ensure appropriate use of technology and internet resources. • Monitor students to ensure adherence to the rules governing the usage of the Information Commons learning hub. • Provide basic technical support to students and staff, including logging in, printing, saving work, and navigating educational software. • Set up, maintain, and shut down equipment daily; ensure lab is clean, organized, and ready for use. • Monitor Information Commons schedules and coordinate access with students and instructors. • Assist with the maintenance and inventory of hardware, software, and peripherals • Prepare reports on hardware and software issues to be sent to the IT department for further support. • Maintain records such as equipment/room usage logs, incident reports, and software updates. • Participate in other projects as needed. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations can be made, while performing this job the staff member shall: ● Use strength to lift items needed to perform the functions of the job. ● Sit, stand and walk/move from place to place for required periods of time. ● Move between buildings. ● Speak and hear, communicate using telephone and/or walkie talkie. ● Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision. ● Communicate effectively in English, using proper grammar and vocabulary. ● Reach with hands and arms and use hands and fingers to handle objects and operate tools, including but not limited to, computers, keyboards, telephones, calculators, and controls. ● Bend, twist, climb, push, pull, and lift. Additional Requirements • Students from all majors welcome or have a strong interest in Information Science. • Majority of time spent indoors in a computer lab setting. • May require bending, lifting, and moving equipment up to 25 lbs. • Must be comfortable using and assisting others with technology. Minimum Qualifications Minimum Experience (number of years), Knowledge and/or Abilities • High school diploma or equivalent; some college coursework preferred. • Basic knowledge of computer hardware, software applications, and operating systems (Windows, Outlook, Google Workspace, etc.). • Strong organizational and interpersonal skills. • Ability to follow directions, work independently, and troubleshoot minor technical issues. • Strong technical skills and tools commonly used in student work, including MS Word, Excel, PowerPoint, Office 365 Workspace including Teams and thorough understanding of PDF, JPEG and related image file conventions for document delivery. • Ability to work independently with minimal supervision on detailed and complex tasks. • Able to lift, squat, push carts and related PC items up to 20lbs, as necessary. • Experience with underserved or marginalized communities and communities of color and commitment to inclusion and equitable access to information resources. Minimum Education Requirements High School Diploma Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.) Preferred Qualifications Experience (number of years), Knowledge and/or Abilities Education Requirements Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)