Commercial Real Estate-Assistant Property Manager-Vienna, VA As the Assistant Property Manager (APM) for Cambridge Asset Advisors, LLC, your primary role will be to support the Property Manager on a portfolio that will consist of multiple commercial property locations. These can vary from Class A to C office buildings, warehouse flex space, retail space, and more. APMs work collaboratively with Property Managers and other staff within the Property Management department, as well as with Leasing agents and the Accounting Departments. Work is required to be done in a professional, timely, and accurate fashion. Each interaction with our tenants, owners, investors, contractors, vendors as well as other Cambridge staff should be approached with the highest level of professionalism and customer service. Light travel during work hours may be necessary to and from the properties managed. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for maintaining day-to-day relationships with tenants. Assist support staff with taking/assigning incoming tenant work order requests via the Building Engines work order system. Follow up on open work order requests ensuring requests are completed in a timely manner. Follow-up with tenants regarding completed work tickets to ensure satisfaction. Report tenant service-related issues to the appropriate Property Manager as necessary. Prepare new tenant Welcome Packets as directed by the Property Manager. Order tenant directory board signage and suite signage. Create and maintain tenant lease files and building files. Collect and maintain current tenant certificates of insurance and forwards to Lease Administration. Participate in regular inspections of tenant suites, common areas, building exteriors, and landscaping to ensure the efficiency and effectiveness of the building personnel, equipment, and operations. Perform other miscellaneous duties and responsibilities as required and assigned. ACCOUNTS RECEIVABLE Print accurate monthly rent statements for the Property Managers review. Assist with hand-delivering and mailing monthly rent statements. Run Aged Delinquency report on or around the 5th of the month. Call Tenant, send reminder letters to Tenants regarding lease terms. Update MRI AR Activities with collection comments. Print and mail late fee assessment letters to Tenants as directed by the Property Manager. Copy and mail to tenants billable work orders and utility invoices. Respond in a timely and courteous manner to tenant billing inquiries. If you are not able to assist the tenant forward calls to the Property Manager. Maintain bid log, and bid analysis preparation by updating logs for each service related to each building (cleaning, trash removal, landscaping, etc.) ACCOUNTS PAYABLE Properly code all invoices according to the approved operating budget for each building. Attaches corresponding purchase order or executed service agreement. Ensures that any expense not included in the approved operating budget is not established without the Property Manager's knowledge or the Owners approval. Research delinquent Account Payable invoices and follow up with the appropriate Corporate Accountant. Correspondence with vendors via telephone or written communication. ANNUAL OPERATING BUDGET Creates annual budget folders, which include a separate folder for each General Ledger expense, for each building. Create Request for Proposals (RFPs) with appropriate scope of work to all vendors on or before June 30 of each year or as required for each building depending on if an annual operating budget or a fiscal year operating budget. Collect bids and update bid analysis for the operating budget. Prepares annual service and one-time service agreements per the approved operating budget. Maintain service agreement tracking and follow up with vendors. Forwards executed service agreements to the accounting personnel. MONTHLY OPERATING REPORTS (MOR) Collects and prepares property actions for review by the Property Manager. Maintains and updates all stacking plans as directed by the Property Manager. Combines all files into a single report for distribution to Ownership. VENDOR MANAGEMENT Schedules contracted services (window cleaning, faade power washing, etc.) as needed and informs tenants if notice is required. Manage the day-to-day relationships with vendors monitor vendor performance and report performance to the Property Manager. Requests, collects, and maintains all vendors/contractors' certificates of insurance. TENANT RELATIONS Coordinates with leasing and construction to ensure communications related to tenant move-ins as directed by the Property Manager. Coordinates tenant move-in, including scheduling service elevators, key cards, directory board strips, suite signs, suite keys, and restroom keys. Collects certificate of insurance as evidence of insurance coverage from the moving company. Collects and maintains tenant emergency contact sheets to update tenant roster and forward them to the appropriate personnel. Maintains emergency procedures manual and reviews with the tenant. EDUCATION AND/OR EXPERIENCE Individuals should have two to three years of related experience and/or training in an administrative support role and one to two years of related experience and/or training within the property management field. QUALIFIED CANDIDATES Please submit a resume with a cover letter to kpopkin@cambridgeus.com SENIORITY LEVEL Entry level EMPLOYMENT TYPE Full-time JOB FUNCTION Sales and Management #J-18808-Ljbffr