Job Title: Account Manager – Commercial Lines

Job Type: Full-Time, Permanent
Supplemental Pay: Bonus Opportunities
Work Location: In Office / Hybrid

About One Insurance Services:
One Insurance Services is a leading insurance agency in the Florida market with over 40 years of industry experience. With offices in Coral Gables, Fort Lauderdale, Boca Raton, Cape Coral, and Ormond Beach, we are expanding our Commercial Lines Team and are looking for motivated, customer-focused professionals. Join a growing agency where your expertise and personalized service help clients find tailored insurance solutions with confidence.

About the Role:
As an Account Manager, you will be responsible for maintaining, servicing, and retaining an assigned book of business. You’ll manage the renewal and binding process, ensure timely collection of required documents, and serve as a trusted advisor to both new and existing clients. You’ll also collaborate with brokers and insurance carriers to foster strong, productive relationships.

What You’ll Do:

• Client Interaction: Provide day-to-day support to clients, including decision-makers and key representatives.
• Address client needs promptly and resolve any concerns.
• Collect documentation needed for renewal and binding of policies.
• Prepare renewals, proposals, and cross-sell opportunities.
• Introduce new products and ensure clients have the necessary resources.
• Carrier Relationship Management: Market accounts to multiple carriers and evaluate competitive quotes. Complete documentation for binding and submitting bind orders. Follow up to ensure receipt of binder, invoice, and policy.
• Maintain positive working relationships with carrier partners.
• Teamwork & Growth: Participate in ongoing training and team meetings.
• Work collaboratively with Producers, Account Managers, and CSRs.
• Take on additional responsibilities as needed.

Qualifications for Success:

• Active Florida 2-20 Property & Casualty License (required).
• 5+ years of Commercial Lines experience with solid technical knowledge of middle-market accounts.
• Familiarity with Acord forms and supplemental applications.
• Understanding of Surplus Lines requirements and class codes.
• Experience with AMS360 is a plus.
• Proficiency with Microsoft Teams, OneDrive, and Outlook.

What We Offer:
At One Insurance Services, we are committed to supporting your professional growth and personal well-being. Our culture promotes transparency, collaboration, and empowerment. You’ll enjoy:

• Flexible work options: in-office, hybrid, or remote.
• Competitive salary and comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Company-paid life and short-term disability insurance
• 401(k) with company match
• Generous paid time off, including holidays and personal time
• A positive, balanced work environment that values your time

Equal Employment Opportunity Statement:
One Insurance Services is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

Ready to Make an Impact?
If you’re ready to take on this exciting opportunity, we’d love to hear from you. Apply today and join our growing team!