Client Services Representative at Interim HealthCare summary: The Client Services Representative (Entry Level Scheduler/CSR) is the initial contact for clients and caregivers, coordinating home health appointments by matching qualified providers to patient needs. They handle scheduling changes, provide exceptional customer service, and perform administrative tasks to support healthcare operations. This role requires healthcare scheduling experience and proficiency in relevant software to ensure effective delivery of home health services.

Description Title: Entry Level Scheduler/CSR - In-Office - Full-time- Home Health Our Entry Level Schedulers and Customer Service Representatives (CSR) are the first point of contact for our caregivers and clients. CSRs use their knowledge of patients' needs to match and schedule qualified nurses, aides, and other providers to deliver home health services. What we offer Entry Level Schedulers and Customer Service Representatives (CSR): Competitive compensation, benefits, and incentives A dedication to work/life balance A team environment with a focus on community service Daily pay available Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. As an Entry Level Scheduler and Customer Service Representative (CSR) you will: Schedule client appointments/visits according to care plans, patient needs, and staff availability Contact care providers and clients regarding day-to-day changes in scheduling needs Provide excellent customer service to associates and clients alike Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc. Provide backup assistance for intake/authorization department To qualify for an Entry Level Scheduler and Customer Service Representative (CSR) with us, you will need: Medical/Health Care scheduling experience Home Health Care or Staffing experience preferred Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software At Interim Healthcare Home Care, our patients deserve the very best - that's why we focus on each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and countless specialized services, we bring quality care where it's needed most. We're called to care so that family members can be just that. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #Columbus1

Keywords: home health scheduling, client services, customer service representative, healthcare administration, patient care coordination, medical scheduling, Microsoft Office proficiency, caregiver support, appointment scheduling, healthcare software