Job Type Full-timeDescriptionExciting Job Opportunity - Join a Dynamic Team!Are you a people person with a passion for building connections? Do you thrive in a fast-paced, collaborative environment where every day brings new opportunities to make an impact? If so, we have the perfect role for you!We're looking for an enthusiastic, motivated individual to join our team at Tidewater, where culture, teamwork, and growth are at the heart of everything we do. In this role, you'll have the chance to engage with customers, collaborate with an amazing team, and showcase your top-notch interpersonal skills. Whether it's problem-solving, providing outstanding service, or fostering positive relationships, you'll play a key role in making our workplace exceptional.Additioinally, not only does Tidewater provide a full benefits package, you may have the option to have a hybrid schedule after 90-Days based on work performance!If you love working with people, have strong communication skills, and enjoy bringing energy and positivity to everything you do, we want to hear from you! Come be a part of something great-apply today and take the next step in your career with us!ESSENTIAL FUNCTIONS Supports and assists the Tidewater Companies daily to include but not limited to, answering phones, assisting incoming clients and vendors, etc. Effectively and efficiently addresses the majority of calls from homeowners, tenants etc. Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls and/or notes into the current software system including uploading files or reports as related to the communication. Provides professional and ethical responses both externally and internally in all forms of communication. Responds and provides answers to incoming calls, voicemails, and emails, in addition to taking messages and facilitating proper channels of communication. Interacts and assists homeowners, tenants, vendors, etc. that come into the office. Researches and provides informational materials for returned mail and logs each item in the system. Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox. Runs appropriate postage for mail. Distributes faxes to the appropriate email daily. Assists with office items including supplies, Xerox toners/drums, service calls, etc. Accept and handle client payments that come into the office and provide receipt of payment. Proofreads and edits materials to ensure high-quality communications. All other duties as assigned. RequirementsMINIMUM SKILLS AND QUALIFICATIONS Must possess excellent verbal, written, and interpersonal communication skills. Ability to work as part of a team while also being a self-starter. Organized with attention to detail. Ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions and take appropriate action. Ability to work in a fast-paced environment. Ability to take direction and constructive criticism. Shows initiative and needs minimal supervision. Excellent data entry skills. Proficiency in Microsoft Office applications (Word, Excel, Outlook) Exceptional time management, prioritization, and organizational skills Must be able to multi-task efficiently and effectively. Positive attitude. Customer service oriented with proof of historical background. Ability to adapt to different personalities and management styles. Ability to learn new software. REQUIRED COMPENTENCIES Critical Thinking/Evaluation: The ability to interpret information to provide recommendations and solutions. This includes, but is not limited to, problem solving, researching, auditing, and measurement and assessment skills. Communication: The ability to effectively and professionally present information. This includes verbal and written communication, presentation, active listening, and effective and timely feedback. Relationship Management: The ability to manage interactions to provide service and to support the company. This includes, but is not limited to, customer service, responsiveness, teamwork, employee engagement, business networking (vendors), mentorship, proactivity, influence, and respect. Ethical Practice: The ability to integrate core values, integrity, and accountability throughout all organizational and company practices. This includes, but is not limited to, professionalism, confidentiality, trust, and rapport building and personal, professional, and behavioral integrity. PHYSICAL EFFORT REQUIRED Position experiences interruptions; need for frequent shifting priorities, and deadlines.This position works under usual office conditions.Required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit or walk for possible extended periods of time.Ability to lift or move up to 25 lbs. Accommodations available. Salary Description $21-$22/hour