Job Overview: This in office employment opportunity in Troy, MI which would allow you to support Financial Advisors associated with LPL Financial under our Employee Advisor Model. This role will support advisors within the credit union. This opportunity is an excellent steppingstone to continue to build on your wealth management experience and opportunities to work with multiple internal departments at a growing company. Responsibilities: Client Service Functions Daily direct communication with advisors and clients while assuming ownership of inquiries and see them through to a timely resolution & building rapport

Address questions from clients (account activity, policies and documentation requests)

Proactive outreach to clients and advisors on time sensitive activities - RMDs, distributions and tax forms

Submit instructions for account activities on behalf of the advisor and end clients for account functions (New Accounts, Cash Management, Transfers, Account Maintenance, Trade Orders)

Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner, and collaborate with internal departments to ensure timely service delivery

Educate clients and advisors on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc.

Actively contribute to the development of your peers by sharing best practices and participating in other project work as assigned

Operational Functions Manage daily reports for account activities that are operational in nature – cash management, RMDs, periodic distributions, debits, pending settlements, etc.

Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met

Manage and complete project work (i.e. linking annuities)

Help reduce LPL operating cost through increased usage of eSignature, paperless statements, account view, and reduced NIGOs

Administrative Functions Answer phones, schedule appointments, and prepare materials for client meetings, if requested

Keep client management systems up to date with client information using CRM

Accurately complete expense reports on behalf of the financial advisors, if requested

What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: 1+ years of financial industry experience, preferably in wealth management

1+ years of experience with the Microsoft program suite (Outlook, Word, Excel)

Preferences: Strong background in client service with excellent communication skills

Strong attention to detail and organizational skills

Effective oral and written communication; able to explain complex information clearly and simply

Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners

Time management skills with the ability to handle multiple projects and deadlines

Possess strong analytical and problem-solving skills

Self-motivated, driven and takes initiative

#LI-PA Pay Range: $22.82-$38.04/hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.