Job Title: Change Manager Lead -Quote-to-Cash (Q2C) / Order-to-Cash (O2C)

Client Industry: Information Systems

Location: Hybrid (Mon- Thurs. onsite and remote on Fri.)

Job Status: Full-time (40 hours per week), Six-month Contract (initial term)

Position Summary:

Our client is seeking a highly skilled Change Manager, Quote-to-Cash (Q2C) / Order-to-Cash (O2C) Contract Change Lead to support our HR and Finance Transformation initiative. This role will lead and manage contract-related changes within the Q2C/O2C processes to ensure seamless transition and alignment with the broader transformation strategy. The ideal candidate will bring expertise in change management, contract lifecycle management, and process optimization to drive operational efficiency and enhance stakeholder engagement.

Primary Duties and Responsibilities:

• Develop and execute change management strategies specific to Q2C/O2C contract changes, ensuring alignment with HR and Finance Transformation objectives.
• Lead stakeholder engagement activities, providing guidance and communication to ensure awareness, readiness, and adoption of contract changes.
• Collaborate with cross-functional teams, including Finance, HR, Legal, Sales, and IT, to identify contract impacts and develop mitigation strategies.
• Analyze current contract processes and identify opportunities for improvement, automation, and standardization.
• Work closely with business leaders to ensure contract changes align with compliance, regulatory, and financial reporting requirements.
• Develop training materials, communication plans, and support resources to facilitate the smooth adoption of new processes and systems.
• Monitor and assess the impact of contract changes, providing insights and recommendations to leadership for continuous improvement.
• Act as the key liaison between business stakeholders and technical teams to ensure the successful implementation of contract-related process enhancements.

Minimum Skills, Knowledge, and Ability Requirements:

• 8+ years of experience in Change Management, Business Process Transformation, or Contract Management within Q2C/O2C processes.
• Strong background in HR and Finance Transformation initiatives.
• Experience leading large-scale, complex, transformational change.
• Experience working with a highly distributed workforce.
• Ability to flex between strategy and execution.
• A team player, who can build relationships, trust, and credibility quickly.
• Comfort in working with team members at all levels - from senior leadership to frontline team members.
• Ability to tailor messaging/presentation style according to audience.
• Flexibility to adapt to changing timelines and priorities.
• Deep understanding of contract lifecycle management, revenue recognition, and compliance requirements.
• Experience with Q2C/O2C processes and related technologies, including how different systems interact and impact business functions.
• Proven ability to develop and execute change management frameworks (e.g., PROSCI, ADKAR, or equivalent).
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to navigate complex contract structures and drive alignment among multiple business units.
• Experience with ERP and CRM systems (e.g., SAP, Oracle, Salesforce) is a plus.
• PROSCI certified, or equivalent years of experience and comfort working with different change methodologies.

Client Industry:
Information Systems

Location: Hybrid (Mon- Thurs. onsite and remote on Fri.)

Job Status:
Full-time (40 hours per week), Six-month Contract (initial term)

Position Summary:

Our client is seeking a highly skilled Change Manager, Quote-to-Cash (Q2C) / Order-to-Cash (O2C) Contract Change Lead to support our HR and Finance Transformation initiative. This role will lead and manage contract-related changes within the Q2C/O2C processes to ensure seamless transition and alignment with the broader transformation strategy. The ideal candidate will bring expertise in change management, contract lifecycle management, and process optimization to drive operational efficiency and enhance stakeholder engagement.

Primary Duties and Responsibilities:

• Develop and execute change management strategies specific to Q2C/O2C contract changes, ensuring alignment with HR and Finance Transformation objectives.
• Lead stakeholder engagement activities, providing guidance and communication to ensure awareness, readiness, and adoption of contract changes.
• Collaborate with cross-functional teams, including Finance, HR, Legal, Sales, and IT, to identify contract impacts and develop mitigation strategies.
• Analyze current contract processes and identify opportunities for improvement, automation, and standardization.
• Work closely with business leaders to ensure contract changes align with compliance, regulatory, and financial reporting requirements.
• Develop training materials, communication plans, and support resources to facilitate the smooth adoption of new processes and systems.
• Monitor and assess the impact of contract changes, providing insights and recommendations to leadership for continuous improvement.
• Act as the key liaison between business stakeholders and technical teams to ensure the successful implementation of contract-related process enhancements.

Minimum Skills, Knowledge, and Ability Requirements:

• 8+ years of experience in Change Management, Business Process Transformation, or Contract Management within Q2C/O2C processes.
• Strong background in HR and Finance Transformation initiatives.
• Experience leading large-scale, complex, transformational change.
• Experience working with a highly distributed workforce.
• Ability to flex between strategy and execution.
• A team player, who can build relationships, trust, and credibility quickly.
• Comfort in working with team members at all levels - from senior leadership to frontline team members.
• Ability to tailor messaging/presentation style according to audience.
• Flexibility to adapt to changing timelines and priorities.
• Deep understanding of contract lifecycle management, revenue recognition, and compliance requirements.
• Experience with Q2C/O2C processes and related technologies, including how different systems interact and impact business functions.
• Proven ability to develop and execute change management frameworks (e.g., PROSCI, ADKAR, or equivalent).
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to navigate complex contract structures and drive alignment among multiple business units.
• Experience with ERP and CRM systems (e.g., SAP, Oracle, Salesforce) is a plus.
• PROSCI certified, or equivalent years of experience and comfort working with different change methodologies.