About the Role:

As a Breakfast Server at Hilton Garden Inn Worcester, you will play a crucial role in creating a welcoming and enjoyable dining experience for our guests. Your primary responsibility will be to serve breakfast in a timely and efficient manner, ensuring that all food and beverage items meet our high standards of quality. You will also be responsible for maintaining cleanliness and organization in the dining area, contributing to a pleasant atmosphere. Additionally, you will engage with guests to provide exceptional customer service, addressing any inquiries or special requests they may have. Ultimately, your efforts will help set the tone for a positive stay, encouraging guests to return and recommend our hotel to others.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a food service or hospitality role preferred.
• Ability to work early morning shifts, including weekends and holidays.

Preferred Qualifications:

• Experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation practices.
• Customer service training or certification.

Responsibilities:

• Greet guests warmly and provide them with menus and information about breakfast offerings.
• Take and process food and beverage orders accurately and efficiently.
• Serve food and drinks to guests, ensuring timely delivery and presentation.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and buffet stations.
• Assist with restocking food items and supplies as needed throughout the breakfast service.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for engaging with guests and providing excellent service. Attention to detail is crucial when taking orders and ensuring that food is presented well. Time management skills will help you efficiently serve multiple guests while maintaining a high level of service. Additionally, teamwork is important as you will collaborate with kitchen staff and other servers to ensure a smooth breakfast operation. Preferred skills, such as familiarity with POS systems, will enhance your ability to process orders quickly and accurately, contributing to a seamless dining experience.