Bank Teller

We are seeking a motivated and customer-focused Bank Teller to join our branch retail banking team. As a frontline representative of our institution, the ideal candidate will exhibit excellent cash-handling skills, problem-solving abilities, and a strong dedication to providing outstanding customer service. This role requires basic math proficiency, computer knowledge, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Cash Handling: Accurately process customer transactions, including deposits, withdrawals, and payments, while maintaining security protocols and minimizing errors.
• Customer Service: Provide professional, friendly, and approachable service to all customers, answering inquiries and resolving issues efficiently.
• Frontline Banking Activities: Assist clients with account-related transactions, offer product or service recommendations, and help individuals navigate branch offerings.
• Problem Solving: Address customer concerns by identifying solutions and escalating unresolved issues to the appropriate department when necessary.
• Computer Operations: Use internal banking systems and software to process transactions, update customer information, and generate reports.
• Basic Math Skills: Ensure accurate counting and reconciliation of cash to maintain precise accounting records daily.

Qualifications and Skills:

• Proven experience in customer-facing roles; retail or banking experience preferred.
• Strong cash-handling skills and attention to detail to minimize discrepancies.
• Competency in basic mathematics for transaction accuracy.
• Ability to work productively on the frontlines in a fast-paced environment.
• Effective problem-solving skills and sound judgment.
• Solid computer knowledge and familiarity with banking software.
• Excellent verbal and interpersonal communication skills.

Additional Information:

This role offers opportunities for professional growth within the banking sector and serves as a gateway to develop skills in financial services.

We invite you to join our dynamic team, where customer service and professionalism meet to create a positive banking experience. Apply today!

Requirements:

• Proven experience in cash handling and retail banking.
• Strong customer service skills with a detail-oriented approach.
• Basic proficiency in mathematics for accurate transaction processing.
• Familiarity with banking systems and computer applications.
• Problem-solving skills to address customer concerns effectively.
• Ability to work well in a team-oriented environment.
• Attention to detail and adherence to compliance standards.
• Availability to work Monday through Friday as per the schedule provided.