Join our Team as a Bilingual Spanish Customer Service Representative! If you are passionate about helping others and are fluent in both English and Spanish, we invite you to apply for this rewarding opportunity! You will play a vital role in assisting individuals navigate important healthcare decisions while making a real difference in their lives. Location: On-site in El Paso, TX Hourly Base Pay: $16.91 + $2,700+ in potential bonuses! Schedule: Full-Time with limited service schedules available; Monday - Sunday, 8 a.m. - 8 p.m. Evening shifts are in high demand with a 10% shift differential for hours worked between 7 p.m. and 8 p.m. Why Choose Maximus? Comprehensive paid training to equip you for success from day one. Competitive compensation package with bonus opportunities. Company-paid medical coverage and tuition reimbursement. 401(k) with company match and paid time off package. Employee Assistance Program (EAP) and wellness resources. Flexible work schedules for better work/life balance. No cold calls, sales, or collections involved! Key Responsibilities: Provide excellent customer service for healthcare inquiries via telephone, emails, web chats, or written correspondence. Utilize computerized systems for tracking, information gathering, and troubleshooting. Assist callers in filling out online applications and ensure timely responses to all inquiries. Maintain up-to-date knowledge of client regulations and policies. Carry out duties with the utmost professionalism while adhering to HIPAA regulations. Minimum Qualifications: High School diploma or equivalent with at least 6 months of customer service experience. Fluency in English and Spanish (both spoken and written). Strong interpersonal skills with a teamwork mentality. Ability to manage multiple tasks within established turnaround times. Regular and predictable attendance is crucial for this role. If you are ready to embark on a fulfilling career where you can make a difference, apply today!