At T-Mobile, we truly value our employees! Our Total Rewards Package ensures that team members receive exceptional support, just as we do for our customers. Enjoy a competitive base salary and benefits, including: Wealth-building opportunities through annual stock grants Employee stock purchase plan 401(k) with access to free, year-round money coaching Join our team as a Mobile Associate (MA), where you’ll be an essential part of a Retail Team of Experts who bring the T-Mobile brand to life. As a brand ambassador, you will generate excitement around our products and services, immersing yourself in meaningful connections with customers. This role is designed for those who are passionate about the connected world and thrive in a dynamic, fast-paced environment where technology is always evolving. In this learning role, you’ll work alongside your team to develop skills and prepare for advancement to Mobile Expert. Training is provided, and your journey begins as soon as you join us! Key Responsibilities: Deliver an outstanding customer experience and build loyalty by understanding individual needs and showcasing personalized solutions. Guide customers through their shopping journey seamlessly, whether they’re in-store, online, or interacting with customer care. Utilize digital tools to illustrate how our services can enhance customer connectivity. Engage with T-Mobile employees across various channels to foster a collaborative and issue-free customer experience. Build relationships with customers and identify small business leads. Qualifications: High School Diploma or GED 6 months of customer service or sales experience (retail preferred) Passionate advocate for customers Competitive drive to succeed in a high-energy sales environment Ability to balance customer needs with performance goals This position offers a base pay of $19.00 per hour with an additional $5.00 per hour in training pay. Within the first 90 days, Mobile Associates will receive comprehensive on-the-job training and become eligible for promotions. Beyond the starting compensation, motivated employees can achieve an annual incentive target of $18,000/year, based on performance and full-time status. T-Mobile is committed to providing a supportive environment with comprehensive benefits for both full-time and part-time employees, which may include: Medical, dental, and vision insurance 401(k) plan and employee stock grants Generous paid time off Tuition assistance and college coaching Childcare subsidies Mobile service and internet discounts Never stop growing! At T-Mobile, we encourage employees to explore diverse opportunities and grow their careers in a supportive environment. By applying, you’re taking a step towards a rewarding career, and we look forward to cheering you on! T-Mobile USA, Inc. is an Equal Opportunity Employer. We embrace diversity and do not discriminate based on age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, marital status, or disability. Reasonable accommodations are available for those needing support during the application or interview process.