As a Bilingual Customer Service Representative, you will play a vital role in assisting both wholesale and retail customers by identifying their needs and providing expert guidance on Sherwin-Williams products. You'll be responsible for delivering exceptional customer service and ensuring client satisfaction, all while helping to achieve store sales goals. Position Type: Part-Time Location: Store #8057, 11850 N. 28th Dr. Phoenix, AZ 85029 Requirements: Must be available to work closing shifts and weekends. Conduct customer interactions in both English and Spanish, assisting with inquiries and concerns efficiently. Handle cash and payment transactions in compliance with company policies and ensure security measures are followed. At Sherwin-Williams, we transform spaces and places. Join our dynamic team and enjoy a rewarding work environment that supports your personal and professional growth. Our employees are our strength, and we provide a wealth of benefits to enhance your health and well-being. We value career advancement and encourage continuous learning opportunities. Steps to Get Started: Online Application: Visit our Careers page to find roles that interest you and create your profile. Digital Interview: Qualified candidates will complete a video interview with behavioral questions, allowing for flexibility in scheduling. In-Store Interview: Top candidates will meet with our recruitment team in-store for a more personal interaction. Join us in our mission to inspire and improve the world by coloring and protecting what matters. Explore your possibilities with Sherwin-Williams! Key Responsibilities: Ensure customer satisfaction by delivering high-quality sales service. Engage with customers in person and over the phone to assess needs and suggest suitable products. Foster reliable relationships with our clients. Accurately process sales transactions while adhering to company standards. Meet monthly, quarterly, and yearly sales goals. Maintain accurate records and files for work orders. Prepare products according to customer specifications. Keep assigned areas stocked and visually appealing. Stay informed on product offerings to suggest options to customers. Minimum Qualifications: A minimum age of eighteen (18) years. Eligibility to work in the country without sponsorship. Proficient in reading, writing, and communicating in both English and Spanish. Ability to lift and carry items up to 50 lbs. regularly. Willingness to work flexible hours including evenings and weekends. Preferred Qualifications: Possession of a valid Driver's License. High School diploma or GED equivalent. Minimum one (1) year experience in retail or customer service. Experience in selling paint and related products. Familiarity with tinting and mixing equipment. Sherwin-Williams is committed to a diverse workforce and encourages candidates of all backgrounds to apply.