Join to apply for the Bakery Retail Associate role at SusieCakes Bakery At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars - all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests, and our community. Our guest service team members will be responsible for greeting, welcoming, and connecting with our guests. They will maintain service quality standards by delivering premium guest service and treating each guest as a VIP. They will handle guest orders and transactions in an efficient and professional manner. They will perform guest service tasks and other duties as needed. Benefits & Perks Flexible work schedule Free non-slip shoes (annually!) Birthday month PTO with complimentary cake Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day) Medical, dental, vision insurance Vacation, 401k, FSA Paid Sick Time Referral Program Pet rescue reimbursement and pet insurance Flexible return to work schedule for maternity leave Generous 50% discount on all our delicious desserts! Qualifications One year of experience in a customer service environment preferred Previous food handling experience in either the hospitality or food and beverage industry is a plus Attention to detail Excellent verbal and written communication skills Willingness to work in cross-functional roles as needed (front-of-house & back-of-house) Ability to work flexible hours, including weekends and holidays, as needed Physical requirements Frequent walking, kneeling, bending, and reaching overhead Able to stand for extended periods of time Must be able to lift, move and carry up to 50 pounds Education A high school diploma or GED required Language skills Must be able to speak, read and write English We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.

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