Host/Hostess Position at Spago Maui

About Spago Maui: Located at the Four Seasons Resort Maui at Wailea, Spago by Wolfgang Puck blends Hawaiian and California cuisine in an elegant, ocean-view setting. Our team is dedicated to providing a warm, welcoming, and world-class dining experience for every guest.

Position Summary: As the Host/Hostess, you are the first and last point of contact for guests at Spago Maui. Your warm demeanor, professional presence, and attention to detail help set the tone for a seamless and memorable dining experience. You'll manage reservations, greet guests with genuine hospitality, and coordinate the dining room flow with grace and efficiency.

Responsibilities:

• Warmly greet and welcome all guests as they arrive
• Manage reservations and waitlists using our booking system
• Coordinate guest seating with servers and management to ensure smooth service flow
• Provide accurate wait time estimates and communicate with guests during busy periods
• Answer phones and assist with reservation inquiries in a professional manner
• Maintain cleanliness and organization of the host stand and entryway
• Assist in accommodating guest requests and special occasions
• Work closely with the management and front-of-house team to ensure exceptional guest service

Qualifications:

• Previous host/hostess or customer service experience in a high-volume or fine dining setting preferred
• Warm, approachable, and professional communication style
• Comfortable using reservation systems (e.g., OpenTable, Resy)
• Ability to remain calm and composed in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexible availability, including nights, weekends, and holidays
• Passion for hospitality and a desire to be part of a dynamic, service-driven team

Why Work With Us:

• Join an iconic brand known for culinary excellence and genuine hospitality
• Opportunities for growth within the Wolfgang Puck Fine Dining Group
• Beautiful oceanfront location and positive team environment
• Competitive compensation and benefits for eligible employees

Apply Today We're looking for individuals who are passionate about creating exceptional guest experiences. If you love hospitality and thrive in a refined yet welcoming environment, we'd love to meet you.