Join the Bella's Voice Leadership Team – Driving Production that Supports Animal Welfare!

At Bella's Voice, we’re more than just a thrift store – we’re a non-profit organization dedicated to supporting animal welfare through every item donated and sold. As a Back Room Supervisor, you’ll lead our donation and production operations to ensure an efficient, organized, and mission-driven environment. This blended role is perfect for someone who thrives in a fast-paced, hands-on setting while also stepping into a leadership position that shapes team development and store success.

Please take a moment to review our mission & story at www.BellasVoice.org

Key Responsibilities

Leadership & Staff Management

• Lead, mentor, and develop team members, stepping in to fulfill tasks as needed
• Establish clear expectations, provide training and feedback, and support staff development opportunities
• Address and resolve team performance issues and workplace challenges effectively
• Oversee breaks, lunches, and shift transitions to maintain a seamless workflow
• Conduct performance evaluations and administer disciplinary actions or rewards as necessary

Backroom Operations & Coordination

• Oversee backroom operations by assigning tasks and coordinating daily workflows
• Ensure a clean, safe, and organized donation processing area
• Provide support with item pricing checks and final quality assessments
• Maintain safety and cleanliness standards throughout the workspace
• Accept or reject furniture donations as appropriate, per store guidelines
• Offer excellent service to all donors and community members

Administrative & Cross-Team Support

• Participate in interviews and hiring decisions for backroom staff
• Communicate staffing needs to HR and support onboarding/training of new hires
• Coordinate with leadership and front-end supervisors to align on daily operations and needs
• Assist with truck logistics and high-volume coordination as needed

Job Qualifications

Education:

• High school diploma or equivalent required

Experience:

• 1+ years of supervisory or management experience required
• Thrift store or retail experience strongly preferred

Skills & Traits:

• Strong leadership and team-building skills
• Effective multitasking, organization, and delegation abilities
• Clear and professional communication
• Conflict resolution and problem-solving skills
• Efficiency-minded with strong attention to detail
• Mission-driven mindset with compassion, respect, and kindness

Physical Requirements:

• Ability to stand and move throughout shift
• Ability to lift and maneuver up to 50 lbs
• Flexible and adaptable across tasks and roles

Job Specifications

Job Type:

• Full Time (40 hours per week)
• Open to multiple PT candidates

Schedule: Wednesday – Sunday preferred (flexible for the right candidate)

Pay: Starting at $19.50 per hour, with potential for increases at 3 months, 6 months, and 1 year

Benefits:

• 100% employer-covered health, dental, and vision insurance
• Generous paid time off (PTO) and sick leave
• 20% employee discount at Bella’s Voice stores
• Growth opportunities: internal promotions are prioritized for leadership openings
• Be part of a compassionate, supportive, and mission-aligned team

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