Automotive Field Service Technician Shift: Monday-Thursday (4PM-1AM) Location: Council Bluffs, IA Pay: $22.00-$28.00/hr Contract

Automotive Field Service Technician Role Summary The Automotive Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer team.

Daily Responsibilities: Ability to assist in daily Amazon EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines. Document pass/fail results of pre-delivery inspections and communicate results to team members/supervisor. Follow OEM repair procedures with efficiency without compromising quality and safety. Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles. Assist and support vehicle repairs in a setting outside of a service center. Conduct road tests on vehicles to ensure quality of the repair. Perform necessary parts operations such as parts ordering, receiving, shipping and inventory. Provide service support to the field to support the Service organization. Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment. Automotive Field Service Technician Qualifications: Ideally 3-5+ years of experience as an Automotive Technician with exposure to various repairs in either dealership, independent repair shop, mobile mechanic, and/or fleet service environments. High School Diploma or GED required. Automotive Technology Degree or certificate preferred. Ability to perform minor and major repairs. Familiar with warranty repairs and recalls. Proficient in using hand tools and power tools (All tools are provided). Electric Vehicle (EV) experience is preferred but not required. Ability to drive non-commercial truck and trailer preferred but not required. Must possess a valid driver's license and maintain a clean driving record including no driving related suspensions or revocation of Driver License within a 3-5year period. Other Qualifications: Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.) Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours.