Join the Audi New Rochelle Team! Automotive Dispatcher / Assistant Service Manager

Location: New Rochelle, NY Job Type: Full-Time Department: Service

Are you ready to accelerate your career with a premium brand? Audi New Rochelle is looking for a highly motivated, detail-oriented, and customer-focused Automotive Dispatcher/Assistant Service Manager to join our fast-paced and dynamic Service Department! What You'll Do: Efficiently dispatch repair orders to technicians based on skill level, availability, and priority Support the Service Manager with day-to-day operations, including workflow optimization and team coordination Communicate with technicians, advisors, and parts department to ensure smooth service operations Monitor and update repair timelines to ensure on-time vehicle delivery Ensure customer satisfaction by maintaining strong relationships and timely updates Assist in resolving any service-related concerns or escalations Maintain accurate service records and adhere to dealership and manufacturer standards Why Join Us? Work with a prestigious, high-performance brand Be part of a collaborative, team-oriented environment Opportunity for growth and advancement within the dealership group Competitive compensation and benefits package , including: Health, Dental & Vision Insurance 401(k) with Company Match Paid Time Off & Holidays Employee Discounts on Vehicles and Service

What We're Looking For: 2+ years of experience in a dealership service department (dispatcher, service advisor, or management role preferred) Strong organizational and multitasking skills Excellent communication and interpersonal abilities Knowledge of CDK/ADP or similar DMS software is a plus Passion for the automotive industry and a drive to exceed expectations Apply Today!

Ready to shift your career into high gear? Submit your resume to Shaun@audinewrochelle.com and a brief cover letter telling us why you're the perfect fit for Audi New Rochelle!

Audi New Rochelle Where performance meets passion.