Associate Manager, Operations Systems-Restaurant Support Center

New Yesterday

Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence.  Compensation range: $70,000-$80,000 depending on experience.
Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.
Company-Paid Life Insurance: We've got you covered.
Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
Employee Referral Program: Share the joy of being part of the XRG team with others.
Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more! Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!
PURPOSE
The Associate Manager, Operations Systems is responsible for assisting and supporting the implementation and maintenance of back-office operations systems.
DUTIES & RESPONSIBILTIES Assist in training and development of operational systems
Maintain accurate databases including recipes, plating, new ingredients, inventory, vendor information, and labor rules & rates
Responsible for follow up on weekly/monthly financial reporting:
Food and Liquor cost control reports and analysis
Recipe and plating validation
Labor weekly results and productivity analysis
Assist restaurant managers in posting and any related troubleshooting
Manage the restaurant inventory processes, including accuracy and auditing of the inventory
Maintenance of vendor’s order guide within internal systems, including prices auditing
Conduct coaching and training sessions with restaurant support staff and field management, as needed
Document company policies and processes compliance
Conduct restaurant administrative audits
Perform site visits to restaurants to enhance their product knowledge and evaluate their success using the systems
Complete assigned projects and research as defined by the department head and field supervisors
Assist in monitoring 80/20 product pricing and associated trends and upward spikes in the pricing of such items
Perform other duties/ tasks/ projects as assigned QUALIFICATIONS & SKILLS Knowledge of training methodologies with an ability to build training programs
Ability to troubleshoot and to teach troubleshooting skills
Organized, detail-oriented with strong delegation skills
Full-service restaurant experience
Strong oral and written communication skills
Strong mathematical skills
Strong analytical skills
Expert in Microsoft Office, Word, Excel, PowerPoint, and Outlook
Ability to create, read, and analyze spreadsheets of statistical data
Bachelors Degree Preferred
Proof of eligibility to work in the United States
21+ years of age
Minimum of two (2) years related experience WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. Small to medium office or shared workspace
Work varied shifts to include days, nights, weekends and holidays PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ability to sit for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand DISCLAIMER
This job description is a summary of duties, which you as an Associate Manager, Operations Systems are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Location:
Cypress

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