Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!

At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

Why XRG? Here's a Taste of What We Offer:

• Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence. Compensation range: $70,000-$80,000 depending on experience.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
• Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.
• Company-Paid Life Insurance: We've got you covered.
• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
• Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
• Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
• Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!

Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!

PURPOSE

The Associate Manager, Operations Systems is responsible for assisting and supporting the implementation and maintenance of back-office operations systems.

DUTIES & RESPONSIBILTIES

• Assist in training and development of operational systems
• Maintain accurate databases including recipes, plating, new ingredients, inventory, vendor information, and labor rules & rates
• Responsible for follow up on weekly/monthly financial reporting:
• Food and Liquor cost control reports and analysis
• Recipe and plating validation
• Labor weekly results and productivity analysis
• Assist restaurant managers in posting and any related troubleshooting
• Manage the restaurant inventory processes, including accuracy and auditing of the inventory
• Maintenance of vendor’s order guide within internal systems, including prices auditing
• Conduct coaching and training sessions with restaurant support staff and field management, as needed
• Document company policies and processes compliance
• Conduct restaurant administrative audits
• Perform site visits to restaurants to enhance their product knowledge and evaluate their success using the systems
• Complete assigned projects and research as defined by the department head and field supervisors
• Assist in monitoring 80/20 product pricing and associated trends and upward spikes in the pricing of such items
• Perform other duties/ tasks/ projects as assigned

QUALIFICATIONS & SKILLS

• Knowledge of training methodologies with an ability to build training programs
• Ability to troubleshoot and to teach troubleshooting skills
• Organized, detail-oriented with strong delegation skills
• Full-service restaurant experience
• Strong oral and written communication skills
• Strong mathematical skills
• Strong analytical skills
• Expert in Microsoft Office, Word, Excel, PowerPoint, and Outlook
• Ability to create, read, and analyze spreadsheets of statistical data
• Bachelors Degree Preferred
• Proof of eligibility to work in the United States
• 21+ years of age
• Minimum of two (2) years related experience

WORKING CONDITIONS

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Small to medium office or shared workspace
• Work varied shifts to include days, nights, weekends and holidays

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand

DISCLAIMER

This job description is a summary of duties, which you as an Associate Manager, Operations Systems are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.