Minimum Requirements: * High school diploma or equivalent required. * Three years of retail work experience required with increasing responsibilities. * Supervisory experience required. * Must have valid drivers license and reliable transportation. * Ability to pass pre-screenings such as background or drug screenings. * Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance. Job Summary: The Associate Director of Retail responsibilities are to Provide leadership and supervision to store and donated goods personnel to create a culture based around accountability, high performance, and results, while still operating within HGI guidelines and policy.

Essential Functions: * Maintain sustainable revenue growth through the successful operation of some or all retail areas including retail stores, E-commerce, outlets, and any ancillary retail endeavors. * Work closely with Director of Retail, Store Managers, the Fleet Operations Manager, HR Generalists, and Processing Supervisors in a cross-functional approach to reach goals. * Ensure managers have proper staffing levels in place by supplying assistance with corrective counseling, retention, applicant selection, and staff development. * Actively develop the leadership skills of Store Managers * Articulate and model an unwavering, values-based leadership point of view. * Provide clear communication to all management team members with regard to standards, operational functions and expectations for performance. * Focus on creating retail store environments that portray an upscale retail experience that is welcoming and accessible to shoppers. * Review best practices with management and staff to create efficient, fast paced product flow that pushes the best product to the floor. * Spend individual time with store managers and be their first point of contact in dealing with challenges. * Identify underperforming retail locations and proactively undertake corrective measures in the form of training, staffing, and examination of product flow. * Monitor expenses of all retail locations and identify areas for improvement and cost savings. * Perform other duties as assigned.