Assistant Store Manager/Key Carrier

New Yesterday

Assistant Store Manager/Key Carrier

Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers.

This position coordinates the work of Customer Service Associates. This position has no direct budgetary accountability.

Essential Functions

  • Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
  • Adhere to assigned work schedule in order to provide predictability in workload scheduling.
  • Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
  • In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain sales floor.
  • Review daily staffing
  • Review workload planning calendar
  • Evaluate recovery needs
  • Conduct recovery blitzes at 2, 4, 6 and 8
  • Monitor fitting room, selling floor and sizing recovery
  • Communicate cleanliness expectations and inspect for completion prior to sign off
  • Conduct effective hand off to incoming MOD or provide communication for opening MOD
  • Provide support to store management as requested.

Qualifications and Skills Required

  • High School diploma or GED
  • 1-2 years of related experience in retail customer service
  • Fundamental reading and math skills
  • Ability to effectively communicate in English

Working Conditions

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Occasional lifting and maneuvering of merchandise and displays
  • Frequent lifting and maneuvering of merchandise and displays
  • Exposure to dust and extreme temperatures while unloading trailers
  • Scheduled work hours may vary, to include evenings and weekends
  • Occasional use of ladders required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Apply
Location:
Fayetteville

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