Assistant Store Manager Anderson, SC Check Into Cash is seeking an Assistant Store Manager (ASM) to support customers with real financial needs while gaining hands-on experience running a store. You will develop leadership skills in real time by driving account management, customer outreach, and risk management. This role is fast-paced, people-first, and offers growth potential within a Company that invests in your future. What Youll Do Essential Duties And Responsibilities Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions, and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge-off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office when applicable, including on-site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Assist with store audits, create reports, and compile financial data to ensure compliance. Monitor and maintain store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Operate efficiently in a rapidly changing, fast-paced environment and handle multiple tasks to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular in-person attendance, including weekends (minimum 40 hours per week). Store hours and minimum hours may change by brand; discuss current requirements with your recruiter. What Were Looking For Qualifications And Skills A high school diploma or equivalent. Minimum one years experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience. Excellent verbal and written communication skills. Proficiency in using phones, POS systems, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. Background checks are conducted and their results considered in accordance with applicable law. The ability to meet the physical demands of this position, including remaining stationary for long periods, standing up to 90% of the time, moving up to 25 pounds, and operating keyboard controls. Nice To Haves Preferred Qualifications And Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid drivers license, auto insurance, and access to a personal vehicle for use throughout the workday (mileage compensated). Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system with e-learning modules for professional and personal development. Cross-brand training enabling opportunities across brands nationwide. Enrollment in a key holder program to develop leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple medical insurance options with telemedicine and spending account options (HSA/FSA/Dependent Care FSA). Traditional 401(k) and Roth 401(k) with company match. Company-sponsored life and AD&D insurance. Optional benefits including dental, vision, disability, supplemental life, accident, critical illness, hospital indemnity, ID theft protection, legal services, and pet insurance. Free access to mental health resources and life coaching through the Employee Assistance Program. Discounts through nationwide and local retailers. Paid time off starting at 12 days in the first year. Relaxed, business-casual dress code (jeans and sneakers allowed). Benefits subject to change and plan documents for eligibility details. Workplace Information The Community Choice Financial Family of Brands is an equal-opportunity employer. We are committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. Our purpose: The Community Choice Financial Family of Brands (CCF) is one of the largest consumer specialty finance organizations in the U.S., with over 10 brands, more than 1,500 stores serving 24 states and online offerings in 20 states. We are dedicated to helping people access short-term financial services when they need them most. Think youd thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers Note: The information contained herein is not intended to be an all-inclusive list of duties or skills and may be revised at any time. Official emails will come from domains @ccfi.com. In-store positions are in person only. This company is an equal opportunity employer. #J-18808-Ljbffr