Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! Were looking for a talented Full-Time Assistant Store Manager that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. Provides real-time feedback, coaching and training to team members, escalating issues as needed to Store Manager TRAINING & DEVELOPMENT Deliver world-class, in-person training (in conjunction with e-learning) to all new team members Ensure timely completion of new hire training paths Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress Suggest improvements or new programs related to retail training Ensure the compliance of all training activities with established policies and best practices Work closely with store leadership to prepare, plan, schedule, and execute new hire training Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services Attend regular training meetings to ensure understanding of necessary information VISUAL MERCHANDISING Productive planning, presetting, and on-time execution of visual directives Submit store photos as requested and complete feedback given by HQ Participate in visual training calls with HQ partners to support new product launches Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed Support store presentation through sell through and markdown cycles Maintain in-store marketing elements and accurate presentation of store collateral Work with store manager to ensure schedule is reflective of visual set times for product launches Partner with store leaders for new hire visual training Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props BUSINESS OPERATIONS Upholds and ensures compliance with shipments, transfers and restock standards Adheres to and develops awareness around internal and external Loss Prevention procedures Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 3+ years Retail Management experience Exceptional leadership, selling, and customer service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work 40 hours per week including weekends (Friday, Saturday and Sunday), evenings and holidays as needed Full Time Benefits: We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents Free Boots! About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers throughwww.Tecovas.com , Tecovas Stores from coast to coast, and select wholesale partners. Were certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where were headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual on-site interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If youre on the fence, just give it a try! Hiring process and disclaimer : Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply! Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Tecovass Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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