Overview

Have you got what it takes to succeed The following information should be read carefully by all candidates. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What You’ll Do

Execute workforce management to ensure a genuine customer focus on the sales floor

Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits

Foster a positive, safe, and inclusive environment for employees and customers

Consistently model service standards and omnichannel experience while coaching others to success

Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team

Build customer loyalty through Company sponsored programs, including credit

Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team

Recognize exceptional performance and redirect employees when needed

Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools

Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement

Reduce loss through a consistent level of customer service, education, and operational controls

Qualities We’d Love In a Candidate

A positive and solutions-oriented mindset

Effective and professional verbal and written communication skills

Demonstrated leadership, supervisory, and customer engagement skills

Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Minimum of 1 year of retail or related management experience

A high school diploma or GED

You Can

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods of time; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits We Love

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more

Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition-free or learn English as a second language

Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more

Opportunity to build skills and grow as an individual with professional and personal development

Development programs to help you grow in your current role and beyond

Equal Opportunity Carter’s is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Carter’s is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail Apparel and Fashion

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