Application for Employment Employment Application for Assistant Retail Store Manager

GigaParts is seeking a strong candidate to join our retail management team. The ideal candidate is a proven leader, has a desire to inspire growth and success in others, and is experienced in turning customers into raving fans. Experience in a retail or other sales environment is required and the Assistant Manager draws on this experience to maintain a positive attitude while under pressure, being committed to providing an excellent experience to all customers regardless of the situation.

The Assistant Manager leads the retail team when the Store Manager is not available, interfaces with other departments, assists the Store Manager in training and goal setting, and oversees the successful execution of special projects such as store events and new product displays. Other essential skills include: Organization

Written and verbal communication

Entrepreneurial

Problem solving

Comfortable using computer systems for researching product information, email, point of sale, and Microsoft Office

2 years' experience in a retail or other sales environment is required The Assistant Manager will be required to become familiar with products including computer components and amateur radio equipment, as well as various other peripherals; however, expertise in these areas is not expected upon hire and adequate time will be given to become familiar enough with these products to serve our customers.

Starting pay ranges from $45k to $50k including bonuses. At GigaParts, advancement within the organization is an expectation, and may come through additional responsibilities, promotion within the same department, or transfer to another department.

Benefits offered include BlueCross/BlueShield Health and Dental Insurance, Supplemental insurance policies through Aflac, 401(k) with matching contributions from GigaParts up to 4%, paid leave, and paid holidays. Once established, 5-day work weeks are the norm. The store is closed on Sundays and the Assistant Manager usually has another off-day on Tuesday or Wednesday. The Community Expert Manager will lead the creation and implementation of the Volunteer Community Expert Program within the store location. Management of the Community Expert team will play a pivotal role in ensuring Community Experts, who have a love of our technology products, are actively building and fostering a local community in-store connection to customers through their product and category knowledge.

Overall Duties: Works with the Executive Team on developing a Training Program for the Community Expert program, to include development of: training policies/processes for overall team, tracking system for category-based knowledge scoring, documentation of training development, incentives program and other necessary tools for success of the overall launch and management needs.

Leads recruiting efforts for the Volunteer Community Expert Program through proactive recruiting, hosting in-store volunteer fairs and attending off-site recruiting events

Partner with Marketing and In-Store Leadership team to support online presence of the Expert Program

Scheduling and tracking of Community Experts

Execute processes and policies for the Expert Program to maintain documentation on training, quizzes, and category advancements.

Collaborate with Store Manager and HR in building, training and execution of program.

Fosters a community-driven environment where Experts will utilize their product category knowledge to host events, workshops and demos regularly.

Support the Event Manager in executing in-store Expert led events or classes

Build and maintain relationships with the Community Experts to advance the mission and goals of the program

Schedule to vary based on the needs of the store’s Community Expert Program

Embraces and promotes GigaParts’ mission, vision and values

All other duties as assigned. Required Skills/Abilities: Ability to work both independently and collaboratively.

Excellent written and verbal communication skills.

Ability to work prolonged periods of sitting and standing throughout each shift.

Strong organizational skills and multi-tasking, attention to detail.

Pride in ensuring the best customer experience.

Ability to work in a fast-paced environment. Qualifications: 2 years of People Management Experience

Project Management Experience a plus!

Self-starter who holds him/herself accountable

Resourceful problem-solver

Focused on listening, learning, influencing and executing