Assistant Property Manager

As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.

Duties and essential functions include demonstrating a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; acting as the company's primary coordinator on assigned properties; preparing annual budgets for the association; analyzing and distributing monthly financial statements; maintaining complete and accurate property files and records; supervising on-site team members; establishing and maintaining collaborative working relationships; acquiring and maintaining current knowledge of state and regulatory agency statutes; initiating contact with new resident representatives; setting and adhering to the highest standards of performance; responding to phone calls and correspondence in a timely and professional manner; maintaining a professional relationship with the BOD, Unit Owners, and vendors; running BOD meetings; creating a management report; preparing professional presentations; supporting KWPM's GREAT values; organizing time effectively; attending monthly Manager's meetings; maintaining and uploading all documents into the management support systems; monitoring contracts; maintaining accurate records; updating Association communication; processing violations, work orders, architectural control applications; possessing knowledge of assets cash balances; monitoring aging reports; keeping up to date equipment maintenance logs; and updating preventive maintenance manual.

Competencies include communication proficiency, business acumen, customer/client focus, decision making, financial management, results driven, and supervisory responsibility. This position will be responsible for managing the staff on-site.

Work environment includes operating in a professional office environment and using standard office equipment. Physical demands include talking or hearing, standing, walking, using hands to finger, handle or feel, and reaching with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.

Position type/expected hours of work is a full-time exempt position, Monday through Friday, with business hours determined by the client's needs. There will be some travel to attend training and/or meetings, locally.

Required education and experience include a strong working knowledge of customer service principles and practices, ability to read, analyze, and interpret technical procedures, leases, regulations, or documents, proficiency in Microsoft Office Applications, a Florida CAM license, and a valid FL Driver's license. Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. Must have the ability to react and address all emergency situations in a timely manner. Some locations will require bi-lingual in English and Spanish.