Multi-Site Assistant Property Manager Role for our Downtown Omaha Portfolio!

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,000 residential homes and 2.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary: The Assistant Property Manager works under the supervision of the Property Manager and is responsible for the day-to-day operations of an multi-site apartment portfolio that can meet and/or exceed ownership goals and objectives. The Assistant Property Manager shall have intimate knowledge of all Company policies and procedures and be responsible for implementing and monitoring same.

Essential Functions:

1. Demonstrates Company Core Values.
2. Oversees the day-to-day operations of the assigned property to include, maintenance, leasing and grounds.
3. Assists Property Manager in leading and training the office staff to achieve operational excellence and remain compliant with company policies and procedures and all applicable regulations and standards.
4. Communicates regularly with Property Manager regarding property updates, issues and personnel concerns.
5. Ensures the bank deposits, credit card utilization, rent collection and delinquency procedures are executed and documented per company policy.
6. Assists with tenant complaints and issues promptly and professionally.
7. Oversees the completion of new rental agreements and the associated verification processes.
8. Adheres to the established office hours.
9. Participates in regular and annual property inspections to ensure property meets health and safety regulations and maintains high standards of property upkeep and curb appeal.
10. Collects and submits service orders and repairs for the property.
11. Oversees the maintenance schedules and preventative maintenance work.
12. Maintains an inventory of all equipment and furniture including lawn service equipment, tools, office and clubhouse furniture; purchases necessary materials and supplies.
13. Ensures compliance with all local, state, and federal regulations, including Fair Housing, EPA, and OSHA standards.
14. Supervises all service contracts or arrangements with service companies and suppliers; keeps Property Manager informed if there are changes needed.
15. Completes a variety of administrative duties for the property.
16. Reasonable and reliable attendance and timeliness when reporting to work and completing work.
17. Interacts well with others.
18. Other duties as assigned.

Education/Experience/Qualifications:

• High School diploma, or equivalent.
• Prior experience in property management, customer service, or related industry required.
• CPM® and ARM designation preferred.

Required Skills / Abilities:

• Working knowledge of accounting, leasing, maintenance, and resident retention policies and programs.
• Ability to earn the ARM Certification.
• Knowledge of property management software systems and technology solutions.
• Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Special / Physical Requirements:

• Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time.
• Maintaining a valid driver's license and reliable transportation for travel between properties is required.
• Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).

EEO Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.