Join our team of over 34,000 members dedicated to supporting our communities in various roles, including positions at our Support Center, numerous clubs, and distribution centers. We offer a collaborative and welcoming environment where every team member can thrive, learn, and be their authentic selves. Together, our focus is on delivering exceptional service and convenience to our members, helping them save on essential products and services for their families and homes. Why Work at BJ's? We pay weekly Free BJ's Inner Circle and Supplemental membership eligibility* Comprehensive time off programs to accommodate your busy lifestyle* including vacation, personal days, holidays, sick leave, bereavement, and jury duty Benefit plans tailored to your needs* including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, and flexible spending options 401(k) plan with company match (must be at least 18 years old) *eligibility requirements may vary by position **medical plans are location-specific The Assistant Manager, Store Operations (AMSO) will work in close collaboration with the Club Manager, ensuring smooth operations and exceptional club performance. This position prepares individuals to assume leadership roles in departments such as Merchandising, Perishables, or Member Experience, providing targeted development and hands-on experience to effectively manage these areas. The AMSO plays a crucial role in upholding policies, enhancing member satisfaction, and ensuring that the club meets the Grand Opening Look Daily (GOLD) standards. A focal responsibility in this role is to cultivate talent, demonstrate leadership, and consistently deliver results. The AMSO leads compliance efforts, collaborates with Business Partners, and oversees training and onboarding initiatives, ensuring operational excellence and food safety. Key Leadership Responsibilities Business Acumen: Demonstrate strategic thinking and make informed decisions based on data. Change Leadership: Be a champion of growth and adaptability while modeling key leadership qualities. Effective Communication: Provide clear guidance and necessary information to support team success. Team Building: Foster collaboration, set clear expectations, and ensure accountability among team members. Result Orientation: Establish and track goals, ensuring consistent execution. Talent Development: Encourage a culture of growth by coaching and empowering team members while promoting continuous learning. Strong Leadership: Build trust and promote open dialogue, aiming for a respectful and collaborative work environment. Team Engagement Support Team Development: Teach and coach teams with a focus on real-time learning. Cultivate Values: Promote strategic thinking, ethical practices, and inclusivity. Create Collaborative Spaces: Foster open communication and team trust. Recognize Talent: Celebrate achievements and focus on career development. Enhancing Member Experience Ensure Excellence: Meet GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean. Monitor Engagement: Observe member interaction and ensure departments deliver a top-notch shopping experience. Resolve Issues: Assist the team in solving member concerns to ensure satisfaction. Operational Excellence Maintain Club Standards: Deliver GOLD Standards consistently within the club. Continuous Improvement: Ensure clubs consistently meet or exceed performance metrics. Financial Performance Cost Management: Achieve or surpass labor and supply cost targets. Performance Tracking: Use reporting to identify trends and opportunities. Business Literacy: Develop a strong understanding of club metrics and performance indicators.

Key Responsibilities and Accountabilities Strategic Leadership: Partner with the Club Manager to supervise daily operations across assigned departments, prioritizing team engagement and execution of standards. Team Recruitment and Onboarding: Lead the hiring process for assigned areas, from interviews to training, ensuring team members' preparedness. Labor Scheduling: Create and adjust schedules based on business needs, ensuring effective coverage. Sales and Inventory Management: Direct processes to ensure product availability and minimize inventory shrinkage. Champion Experience Standards: Model and enforce service standards across all departments. Operational Readiness: Ensure all departments are prepared for daily operations by adhering to close to open standards. Talent Management: Conduct evaluations, mentor future leaders, and support development initiatives. Data-Driven Decisions: Utilize club-specific tools to discover opportunities and drive performance. Compliance and Safety: Enforce safety and operational policies, leading audits and swiftly resolving issues. Support Special Projects: Plan and manage merchandising transitions and seasonal initiatives as needed. Facility Maintenance: Oversee equipment and facility issues to ensure operational efficiency. Cross-Functional Support: Provide additional support across various departments as required. Daily Operations: Execute tasks assigned through BJ's internal systems to ensure compliance. Equipment Operation: Operate equipment safely as needed. Attendance: Demonstrate consistent reliability in attendance for effective leadership coverage. Qualifications 4+ years in a supervisory role within retail, warehouse, or supermarket operations. A strong work ethic and results-driven approach with commitment to high member service levels. Superior communication skills with the capability to inspire and lead a large team. Proficient understanding of shrink control, employee development, merchandising, and customer service. Proven leadership abilities in managing teams and driving results. Keen knowledge of store operations and related procedures. Completion of BJ's training programs preferred. High school diploma or college degree preferred. Basic computer skills (MS Word, Excel, Email) required. Ability to obtain and maintain Servsafe certification. Forklift certification required. Availability for various shifts required. Must be at least 18 years old.

Physical Requirements Frequent movement on hard surfaces, occasional bending, pulling, and reaching. Lifting up to 30 pounds regularly, occasional heavier lifting with assistance. Exposure to temperature variations and loud sounds in perishable areas. Possible exposure to cleaning supplies. In alignment with Pay Transparency requirements, the estimated compensation range for this position is $69,500.00-$86,750.00, reflecting various factors such as experience, education, and qualifications.