General Accountabilities: Leading the daily operations of the housekeeping department and providing support to the room attendants and housemen. Team up with the maintenance department to address any rooms and improper deficiencies. Conducts training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment. Communicate with previous shifts, organize shifts, review reservations, and update contingency. Maintain close working relationship and communication with the Front Desk. Partner with operations manager to make sure inventory is stocked to maintain a par level of linens and supplies. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Provides support to the executive housekeeper in all areas of housekeeping operation, such as training, coaching, counseling, and enforces the hotel standard operating procedures.

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Qualifications: High School Diploma or GED; and or one to two years of related experience and/or training; or equivalent combination of education and experience. Ability to maintain a high level of confidentiality and professionalism. Computer literate with capability in Microsoft office. Strong decision making and problem-solving skills. Meticulous attention to detail. Excels both independently and as a member of a team.