Assistant General Manager

New Today

We are looking for an experienced hotel assistant manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing associates and ensuring our guests have a 5-star experience with our services.
Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Compensation: $58,000+ yearly DOE Responsibilities: Consult with the general manager to ensure that all guest service standards are met daily
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Qualifications: A proven record of experience managing a team, preferably in a hospitality role, is required
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
Possess excellent organizational skills, communication skills, and problem-solving skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 5 years of experience working in the hospitality field This role requires working Front Desk and Housekeeping shifts when necessary
About Company Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff. Health, dental, vision, and 401(k) plans are available. Staff meals are provided daily at no cost!
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Location:
Charlotte

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