Overview

Delaware North Sportservice is searching for an Assistant General Manager to join our team at UBS Arena in Elmont, New York. We are seeking a Food and Beverage leader with over 5+ years of food and beverage experience who will oversee our suites, clubs, catering, restaurants, concessions, and retail operations.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Unit Description

UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually.

Responsibilities Assist General Manager in setting short- and long-term departmental goals and objectives that cover a range of areas, including people development, company policies and operating budgets Oversee season planning process ensuring alignment with Delaware North, client expectations, and operational goals Engages in the financial goals of the operation with support from the General Manager in budget planning, P&L management, financial reporting, action plans, and projections to ensure cash, inventory, and payroll procedures are in place Review financial reports and developing action plans to best achieve business goals Collaborate with culinary leadership and partners to drive menu development and associated operational enhancements Identify opportunities and drive continual improvement in our location operations Hire, train, and develop the team and ensure all team members at the unit are supported and managed effectively to provide an optimal experience for guests and team members Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Delaware North team members Maintains state, federal and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements Special projects as assigned by upper management Qualifications A minimum of 5 years of food and beverage leadership experience in a high-volume arena, ballpark, or stadium setting is required Prior experience working in a multi-sport property a plus Bachelor's degree in hospitality, Business Management, or a relatable discipline is preferred Operational financial management, profit and loss management, financial reporting, and budgeting are required Ability to build foundational relationships with excellent oral, written, and communications skills Strong commitment to client and guest engagement will be critical to this individual's success Prior labor relations, union exposure, and CBA negotiations preferred Ability to lead and make decisions in a fast-paced high-pressure environment Strong technical skills and POS system experience required