Overview Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada and has been recognized by World Airport Revenue News as the "Best Airport Retailer" for 25 consecutive years. Paradies Lagardere operates in more airports than any other retail concessionaire, with experience in operating both local and national brands including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Harley Davidson, Pandora, Spanx, etc.
The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.
Responsibilities Motivate team through the company’s vision and core values
Communicate clear expectations and hold location teams accountable to achieve brand, performance and behavior standards
Lead and inspire a great customer service culture by recognizing and rewarding
Build relationships with peer and upper management
Recruit, hire, develop and retain top sales talent for the stores, including ensuring excellent staffing levels
Train and continuously develop teams
Provide consistent performance feedback
Recognize performance issues in a timely manner and partner with the General Manager and Regional HR Manager to develop action plans
Ensure that all visual directives are executed seamlessly
Direct and execute strategic merchandising to maximize sales and presentation standards
Partner in the location’s execution of all merchandise processing and floor presentation with stockroom/warehouse standards
Collaborate with the General Manager and District Manager/Regional Director to execute the location business plan
Achieve predetermined financial budgets including payroll containment
Drive brand loyalty through sales leadership, coaching and customer experience
Achieve location shrink goals while maintaining operational standards to secure assets
Qualifications Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
Strong verbal and written communication skills
Collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Ability to work a flexible schedule, including holidays, nights and weekends
Pay Range: $70,000 - $80,000 annually
Additional Information Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service
Industries: Retail and Restaurants
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