Admitting Clerk - Days

6 Days Old

Job Summary
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
Essential Functions
* Interacts with patients and their families to address questions and provide courteous, timely assistance. * Regulates schedules based on procedure requirements, physician availability, and staffing needs. * Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. * Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. * Collects and records patient financial responsibility estimates as applicable. * Communicates operative reports daily to appropriate physician offices. * Compiles and organizes documentation to ensure completion of patient medical records. * Prepares charts for upcoming procedures, including nursing documentation and registration forms. * Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. * Responds to requests for medical records in a timely and efficient manner. * Answers and returns phone calls, addressing questions with professionalism and courtesy. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards.
Qualifications
* 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required * 0-2 years of experience in a customer service role required
Knowledge, Skills and Abilities
* Strong interpersonal and customer service skills. * Ability to handle sensitive information with confidentiality. * Proficiency in using registration systems and insurance verification tools. * Attention to detail and accuracy in data entry. * Excellent organizational and time-management skills.
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Location:
Foley
Category:
Administrative Personnel

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